Customer Contact

Contact Clarinda by email for account help, technical support, billing questions, cancellations, refunds, or privacy requests.

Last updated: 3 August 2026

Customer support

support@clarinda.app

Use this address for account access, technical problems, billing questions, cancellations, and refunds.

Privacy

privacy@clarinda.app

Use this address for personal-data access, correction, consent withdrawal, deletion, or other privacy questions.

What to include

Write from the email connected to your Clarinda account and briefly describe the problem. For a billing request, include the charge date and amount. Do not send passwords, one-time codes, full card numbers, or card security codes.

Response time

We aim to acknowledge customer and privacy messages within three business days. Complex requests may take longer, but we will explain the next step.

Service information

Clarinda is an online personal-assistant service operated from Singapore. Review the Terms of Service, Cancellation and Refund Policy, and Privacy Policy for more information.